License won’t activate (troubleshooting)

“Invalid key”, “no activations left”, or a license-server error — what to do.

Most activation failures fall into a few buckets.

“Invalid license key”

Copy the key straight from your account (no spaces), and check you’re pasting the license key, not the order number.

“No activations remaining”

The key is already active on its maximum number of sites. Deactivate it on a site you no longer use, or upgrade for more seats.

“Could not connect to the license server”

Your site couldn’t reach our server. This is almost always a temporary network/firewall issue:

  • Try again in a few minutes.
  • Ask your host to allow outbound HTTPS to productreview.tools.
  • A security plugin or WAF may be blocking the call — whitelist it temporarily.

If it persists, contact support with your license key and site URL and we’ll activate it manually.

Was this helpful?
Didn’t answer your question? Contact support →